Conditions of Use
TERMS AND CONDITIONS OF SALE
General
The present terms and conditions of sale herein shall apply unless otherwise stated in a written agreement on fmthai electronics ltd,part. official headed documentation, to both export sales and sales in thailand made by fmthai electronics ltd,part.. These terms and conditions of sale override and exclude any other terms stipulated or incorporated or referred to by the Customer, whether in the Customer order or during any negotiations or any course of dealing established between fmthai electronics ltd,part.and the Customer, and constitute the entire understanding between fmthai electronics ltd,part. and the Customer for the sale of products or services.
Prices
fmthai electronics ltd,part.reserves the right to alter prices at any time without prior notice. All prices are in Dollar $USD
Delivery and Transit Delays
Wherever possible shipping/delivery is recorded or registered. The shipping/delivery time to most countries of the world is normally within 21 working days, however on some occasions this may be extended by a few days if the postal system or carrier has restrictions or additional delays beyond the control of the fmthai electronics ltd,part.
fmthai electronics ltd,part.will use reasonable endeavours to meet delivery estimates but cannot accept any liability whatsoever for failure to do so however arising. The dates quoted for shipping/delivery are estimates only and a failure by fmthai electronics ltd,part. to comply with them shall not be a breach of these terms and conditions of sale.
The goods shall be at the Customer's risk on receipt of shipment/delivery, or, if the Customer has requested that he has arranged the collection of goods, at his risk on collection by him or his appointed agent.
The Customer is required to inspect the goods on receipt and to notify fmthai electronics ltd,part.of any defects or complaints within 3 days.
Warranty Returns Policy
The parts and any workmanship commissioned by fmthai electronics ltd,part.is guaranteed for a period of 12 months from the date of the sales invoice against defects, providing the goods:
- in the case of kits, are constructed and soldered properly;
- are not subject to use that is beyond normal/reasonable wear and tear;
- are not powered with an unsuitable power supply, power source or battery;
- in the case of transmitters are not operated with an unsuitable antennas or RF loads that cause damage to the output transistors and power regulators;
- are not damaged from excessive over heating due to inadequate ventilation;
Qualifying goods will be repaired or, at our option, replaced providing the goods are returned to us, carriage paid and suitably packaged within a 12 month period, together with the dated proof-of-purchase (sale invoice, money order receipt, order confirmation email or despatch confirmation email.). To prevent import charges being made on returned goods from countries and territories outside the European Union, 4 photocopies of the original Aareff sale invoice should be attached to the outside of the packaging, together with the relevant completed customs documentation stating that the goods originated from the Thailand and are being returned for repair/replacement. Under no circumstances will any returned goods requiring payment of import charges be accepted by fmthai electronics ltd,part. If your original sale invoice is missing or lost, contact us with the name and date from when the order was made and a copy will be emailed to you.
This warranty is NOT void for owners who attempt to repair defective goods. Technical consultation is available by calling us on +66 89 5155538 or emailing us at the address on our home page.