Shop with confidence. Thirty-day Money Back, No Questions Asked Guarantee.
Our online discount store allows us to pass our savings directly to you because of lower overhead than traditional brick and mortar retailers.
Select from a large variety of unique products. We are always adding great gift items for you to choose from. NEW ARRIVALS
Our iron-clad, 'thirty-day no questions asked money back guarantee' means that you’re in the driver’s seat. If what you ordered isn‘t what is described, simply return the item for a full refund (minus s/h) ! We've been an accredited business since 2002 and we stand behind our products and service. If you are not happy for any reason, we will make sure you get your refund or send you another if defective, no questions asked.
Any questions or comments about our store!Contact us
There are different procedures for different products. Please let us know first what the problem is.
Do you have a problem with your order?
Do you want to replace a defective item?
Was this item not what you expected.
Let us know what you want us to do, to get you fully satisfied, if you have a problem!
Contact UsWALT MART contact page .
We accept Master, Visa, Discover, American Express and Debit cards at our secure checkout. To protect you, all secure information (card numbers and security codes) will not be seen or stored at our store. This information is sent to your card provider for approval.
You can also use PayPal. Whatever way you choose, you can be sure that your security is always a top priority.
ARE SHIPMENTS INSURED? Yes, insurance is included in the cost of our shipping rates.
Electronic items may have higher ship rate. This is offset by our Free insurance, Deep Discounts and extra savings coupons.
HOW LONG WILL IT TAKE TO GET MY ORDER DELIVERED?
Our store fills and ships all orders within 1 to 3 business days of ordering based on stock availability. UPS Ground typically takes 7-10 business days for delivery to most parts of the United States. Certain areas may take longer. Express takes 2 business days. USPS AIR takes 7-14 business days. (ONLY to Hawaii, Alaska, U.S. territories and military overseas addresses).
WHAT IF AN ITEM I WANT OR ORDER IS OUT OF STOCK?
Please note that we work hard to maintain a 95% in-stock rating (one of the highest in the industry). We'd love to be 100% in stock at all times, but things beyond our control prevent this, such as manufacturer delays, on-board damage during shipping to the warehouse, weather conditions which delay shipping, etc. We realize it is an inconvenience to you when an item is out of stock, and we are striving to keep our warehouses as stocked as humanly possible.
If any product you order is out of stock, you will be notified and either offered an exchange, refund or ship item when back in stock.
WHAT IF SOMETHING GOES WRONG WITH THE ORDERING PROCESS WHILE I AM PLACING AN ORDER?
Please notify us of the specific trouble you encountered (Contact Us) and we will promptly see that it is taken care of and you are notified immediately.
RETURN POLICY FOR BROKEN OR DEFECTIVE ITEMS:
If an item reaches you in less than satisfactory condition, please contact us immediately and we will determine whether a credit or replacement is in order. You must Contact us within 15 business days of receipt of merchandise. We will email you instructions on returning or receiving a replacement item.
Remember to contact us first in the case of broken or defective items. Because all shipments are insured by us, we may not require a return if the item is broken or defective.
After 30 days of order, broken or defective items with a manufacturer warranty will need to be sent back to manufacturer to comply with their warranty. Follow their instructions for repair or exchange.
WHAT IF I WANT TO RETURN AN ITEM?
Return Policy for non-defective, non-broken items.
Returns for non-defective, non-broken items must be made within 30 days of order. Shipping can not be refunded on non-defective/non-broken returns. Merchandise must be returned in it's original inner packing and in resalable condition. No credit can be given for items that do not meet these requirements.
PLEASE MAKE SURE YOUR SHIPPING ADDRESS IS CORRECT. If a customer refuses delivery of an item, or the wrong address is given at the time the order is placed and the order can not be delivered, shipping charges can not be refunded.
SORRY for these restrictions. This is needed because of the small margin on our sales. THANK YOU FOR YOUR UNDERSTANDING!
THANK YOU for shopping at Walt Mart. We appreciate your business! PLEASE come back again.